Frequently Asked Questions

Please read our FAQ before sending us a message.

I can't checkout, what do I do?

Sometimes technology has a mind of its own. If that’s the case, simply drop us a message via the contact form on this website.

Do you ship to my country?

Yes, we ship daily from Australia to any country worldwide. Except week-end of course!

How long will delivery take?

Delivery times vary from country to country. Expect a few days within Australia and 15-21 days from Australia to the Rest of the World. All shipments now comes with tracking so you will know where you parcel is at.

How secure is shopping in the Online Shop? Is my data protected?

All financial transactions are processed via the Stripe Payment Gateway or Paypal Payment Gateway.

Will the Blu-Ray/DVD play in my country?

Yes, the Blu-Ray and DVD PAL are set to regions 0 (region free) and play worldwide. Note: United States, Canada and Mexico, please select the DVD NTSC.

Can I download the Video-on-Demand?

Yes you can download it and watch it off-line both as a Rental or a Purchase using the Shift72 App. Currently the “watch offline” options are only available for Android and iPad devices. For best viewing on your Tablet as streaming or download, we recommend using the Shift72 App available for download on Google Play. For best viewing via iPad as streaming only, we recommend using the Shif72 App available for download at the App Store. You can of course stream our Video-on-Demand films on all major browsers. Please visit this link for all the available systems.

How many times can I watch a film on Video-on-Demand?

As a Rental you can watch a film as many times as you like within a 72-hour period. As a purchase, it is unlimited.

If the t-shirt does not fit me, can I return it for the size above/below?

Yes, we are aware that sometimes it is difficult to get the right size when ordering online so simply return the t-shirt to us, easy! Contact us first for the return address and we will send you a replacement free of charge.

I cannot find the size or color t-shirt that I want, what can you do?

We print our own Dream Racer Apparels, so even if you do not find the t-shirt that you need on the website, just contact us via the contact form and we will add your custom t-shirt to the daily print run. It’s that simple!

I have purchased Dream Racer via Video-on-Demand (VOD) on but I cannot find it when I login?

Our Video-on-Demand platform operates independently from, you will need to login at this url >>

What subtitles are available for Dream Racer?

The film is in English but the following subtitles are available: English, Francais, Espanol, Italiano, Portuguese, Deutsch, Russian.

Send us an email

    Drop us a line with any questions and we will get back to you as soon as possible.